Bernadette is back with an update on her recent trip to Melbourne to spend quality time with her mum and daughter, Hannah.
Getting together with her artistic daughter, Bernadette is adding a personal touch to her Airbnb properties with Hannah’s homemade hand wash and body wash.
How do you add personal touches to your Airbnb?
Hi everyone it's Bernadette. And I'm sorry I've been away this last week so I thought I'd just pop in and say hello and just share a little bit about what I've been up to. So I've been, I spent most of the week in Victoria so I try to go to Victoria around once a month to spend time with my mother who's in an Aged Care facility but it's been over two months since I've been.
So I had spent time with her and I also spent time with our daughter Hannah and her husband Ed. I used to do live events I used to do them in Melbourne, Sydney, Brisbane, Newcastle - yeah everywhere! And I stopped doing them because I was just really couldn't cope with the travel and I felt like I was just running from pillar to post and it's not really what it's about.
So that's when I stopped.
When I went to Melbourne I used to stay with Hannah, and Hannah said to me the other day, "Mum you know how when you said when you'd stop at events - stop doing events in Melbourne that you would have more time to spend with us? Well you haven't stayed since." And I realised it's halfway through the year and I hadn't so I had to make a point of going and spending some time with them.
And we always love spending time with Hannah and Ed because they're really energetic and they're planning a reno which is always good. And they've got two gorgeous puppies called Douglas and Bonnie. Bonnie's new she's only 10 weeks old.
And I also caught up with some students so one of them I've put a photo in the Instagram, Mary and Lilah. They're our mother/daughter team and really rocking! And we also had time to do a weekend project and so that's what I wanted to share with you. So I've been on a quest to improve the quality of the accommodation in our Airbnbs.
And one of the things I've started to look at were the products we leave in bathroom and Hannah had just recently done an essential oils course and she said, "Mum you really should start sort of blending from hand washes and body washes because it's you know it's so individual and they're so beautiful." And so that's what we decided to do. So we dashed down to Chadstone and bought some of the ingredients. Hannah had already bought the oils and the bottles and we're all set to go. And so we made two and like seriously it didn't take very long to make.
This is the first one and this is orange, lemon, grapefruit and cloves and the other one is lavender and lemongrass. Now I'm not a big fan of lavender but in this it's awesome because I think it really goes well with the astringents of the lemongrass. Okay so they're concentrates. So what we need to do next, and Hannah had already ordered the bottles which was great and as she is an expert hand letterer she lettered them for me.
And so this is the body wash, we got the hand wash here. And so what you do is you just fill them with water and put two tablespoons of the concentrate in and there we have a really really beautiful bespoke botanicals for our Airbnb properties and it's something that they won't find anywhere else. The other thing that I'm doing is a shampoo and conditioner as well. And I got that it's important to make sure the bottles of plastic because you don't want people breaking glass bottles in the shower so that could be terrible.
And so I've got these but I'm not making the shampoo and conditioner, I'm buying bulk organic product and decanting it. And so we will be set to go to deliver them to our properties.
And we're currently shutting down one property but I'm looking for two more - one to replace the one we're shutting down and another as well to meet my goals. I'm really trying not to build too quickly because the thing with Airbnb is you can't let the quality drop otherwise it reflects in your reviews and you don't want that. And you know like I've got my head in lots of different projects so I'm just really trying to pace myself, and yeah do a good job as I'm going ahead. I'd really love to hear what ideas you have pampering your guests.
Have you got something that's a bit bespoke that you do?
I saw the other day one of our students had a pegboard and they actually have a welcome message for their guests. I'm guessing, I don't know whether I would be prepared to train cleaners to do that but that's a great idea. Having you know, having something really personal for them. Okay, well I look forward to seeing your ideas in the comments. See you soon!